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Terms of Service.

1. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
2 .privacy policy
Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

3. Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. SWEETIE BELLE will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland Malaysia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with SWEETIE BELLE you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Tudungkini.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party that you have contracted with. This will usually be SWEETIE BELLE. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

5. Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order.
A contract between us will not be formed until we send you confirmation by e-mail that the goods that you ordered have been dispatched to you.

Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

6. Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur.

If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

7. Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction.
Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

8. Delivery
We aim for orders to be dispatched on the same working day if payment clears before 2pm. Orders completed after 2pm will be dispatched next working day. After items leave our warehouse, it will take 2-5 working days shipment will apply for East and West Malaysia
Once your order has been shipped you will receive a shipping confirmation email. You may track your shipment using the tracking ID located in your shipping confirmation email.
We only can ship to business or residential address. Delivery
to P.O Boxes, Military Bases & freight forwarding addresses is not available.

9. Returns & Exchange
Cash refunds are not available. Returns/ Exchange are accepted if the product damage / defect. Returns/ Exchange are accepted within 7 days from the date of receipt . Only products that are unworn, unaltered, unwashed and in sellable condition can be returned. Please notify us at sweetiebelleofficial123@gmail.com by quoting the order number and product details before any returns/ exchange SWEETIE BELLE allows returns/ exchanges subject to availability. If the new wanted item is not available, SWEETIE BELLE will issue customer a coupon of the exchanged item’s value.

All items must be received by SWEETIE BELLE in order for a customer for exchangeable. You should ensure that the product is sent to us in the same condition as it was when received by you and is packed properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not accept returns and send the product back to you. The cost of shipping will be borne by the customer.
Strictly NO EXCHANGE, RETURN or REFUND for sales and markdown item.

For returns and exchanges, customers are advised to notify SWEETIE BELLE first at  sweetiebelleofficial123@gmail.com quoting the order number and product details.

10. Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law SWEETIE BELLE and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect SWEETIE BELLE liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability that cannot be excluded or limited under applicable law.

11. Indemnity
You agree to indemnify, defend and hold harmless tudungkini.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

12. Variation
SWEETIE BELLE shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

13. Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

14. Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Malaysian courts.

15. Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and SWEETIE BELLE. 

16. Ethical Sourcing Policy
As a new business we are committed to offer its customers high quality products, SWEETIE BELLE recognizes its obligation to ensure that suppliers are operating ethically.
We expect our suppliers to consistently provide an environment that protects their employees’ health and safety and basic human rights.
All suppliers are expected to comply with their national employment laws and regulations .

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